Are you one of the many therapists out there who is marketing a hypnotherapy business and sabotaging your efforts because you don’t understand how to get your clients to return after the first session? Have you lost stopped yourself from making more money simply because of the content on your website and the way you booked your client over the phone? Many hypnotherapists fail in their marketing and revenue building because they don’t understand how to sell their sessions to their prospective customers.
Any prospective clients wants to know just a few key things before they choose to part with their money.
1) They have a problem and they want to know how you can fix it.
2) They like to see evidence that you have dealt with this problem before and successfully treated other clients for the issue.
3) How much do you cost and how long will it take?
Give you customers an answer to these key points and you are more likely to convert that phone call or website visit into a sale. The problem is that many people who are marketing a hypnotherapy business forget to give the customer what they want. They have built a website with content that they like but forget that this often nothing to do with what their customer wants.
So lets imagine there is prospective customer out there who wants a therapist to help them Stop Smoking. When they come across your website they want to see a page with information about Stop Smoking sessions on it. They want to see great testimonials from other clients who have come to see you for the problem and have successfully quit. They want to know how quickly you can make them stop and ideally they want to see the price. Now I give my clients mostly what they want. The only thing I don’t give them on my website is price as that opens me up to price comparison with others. That means that when that client comes across my site they nearly all the information they need. I make it easy for them to pick up the phone and do the last part of the process, the booking.
Now lets compare that to a website where the therapist has put up a quick website with minimal pages on it. It might have their name and contact details on it and a brief description of the therapies or treatments that they do but it goes into no details. There are no testimonials on the site and generally the website looks like it has been put together by an amateur who can’t be bothered. Well who is more likely to get the sale? If you do not understand how to put together a website then get some hypnosis marketing help. A website is crucial it is your showroom and it is worth investing time and money if need be getting it right.
Marketing Hypnosis on the Phone
Now of course your hypnotherapy marketing does not stop when you have created your great website. It is also crucial that when the prospective client rings to book in a session you sell to them in the right way. I intend to write a bigger blog post on this in the future. But the one thing I always do is set realistic expectations for my client in that first call. Many clients ring with little understanding of hypnosis and how it works. They have seen stage hypnosis and because of that they believe that I just snap my fingers but them into some form of coma state and that at the end of the session they will walk out my door as a changed person. If you just book a client in without setting up expectations you are in trouble.
You see a little knowledge is a dangerous thing. If you do not explain how hypnosis sessions will work your client will walk out of that first session disappointed and vowing never to come back. They won’t understand why they weren’t asleep, they won’t understand why they could hear you during the session and they will believe that you did the session wrong. They will have lost confidence in you and all your marketing efforts will have gone down the drain as you will have seen your client for one session.
Whenever I book clients in over the phone I always set up a realistic timetable and in many cases I book my clients in for a program of sessions not one session wonders as I like to call them. If someone has five stone to lose and has complex issues from their past then I make it clear that expecting me to resolve a life time of problems in one hour is totally unrealistic. I tell them that I only see clients with that amount to lose for a program of sessions. I explain that this program takes place over a period of two to three months and then I explain roughly how those sessions usually work. I also explain to them what hypnosis is and isn’t so that when they come in for that first session they have an active understanding of what is to come. They will for the most part leave that first session and be looking forward to our work together over the following weeks.
That difference in approach can help to transform your business very quickly and simply. It means that I am selling multiple sessions at a time and my diary fills quickly with less hypnotherapy marketing effort. Do it the hard way and you will be scratching a living seeing the odd customer here and there with little to show for it.
If you are looking for help marketing a hypnotherapy business then I have a number of programs which may be suitable to help you move your business to the next level. All the details about my hypnotherapy marketing programs can be found here. As I am also an accredited supervisor for the General Hypnotherapy Register you could also combine this with your supervision requirements and kill two birds with one stone. Simply email me or call 020 8351 2744 for more details.